#3109 closed defect (worksforme)
[PATCH] View ticket details has misaligned fields when using custom fields
Reported by: | Owned by: | Jonas Borgström | |
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Priority: | normal | Milestone: | |
Component: | ticket system | Version: | 0.9.4 |
Severity: | normal | Keywords: | patch |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description
Our site is using 0.9.4 and custom ticket fields. When I create a new ticket, everything is aligned nicely. When I go back to view a ticket, the fields do not line up correctly. Here is the custom ticket section of my trac.ini file:
[ticket-custom] crb_approved = checkbox crb_approved.label = Approved by CRB inventory_disposition.label = Inventory Disposition cause_and_plan.cols = 68 completed_by_date = text cause_and_plan.label = Cause and Plan cause_and_plan = textarea inventory_disposition = select field_disposition = select field_disposition.label = Field Disposition completed_by_date.value = mm/dd/yyyy doc_number.label = Doc / Drawing # doc_number = text field_disposition.options = |Replace immediately|Replace at next maintenance cycle|Replacement not required field_disposition.value = 0 crb_approved.value = 0 inventory_disposition.options = |Purge existing inventory|New production only|Use up existing inventory cause_and_plan.value = ROOT CAUSE is .... ACTION PLAN is ... cause_and_plan.rows = 10 inventory_disposition.value = 0 completed_by_date.label = Complete By
I normally use Opera (9.00 beta) on Mac OS X, but the misaligned rendering also happens with Firefox.
Attachments (3)
Change History (19)
by , 19 years ago
Attachment: | ticket-misaligned.png added |
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comment:1 by , 19 years ago
Another data point: tickets on the edgewall website show up as normal when I view them using the same browsers.
comment:2 by , 19 years ago
Summary: | View ticket details has misaligned fields that go off screen to the right → View ticket details has misaligned fields when using custom fields |
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comment:3 by , 19 years ago
I've got a similar problem. Two custom textarea. The "New ticket" view looks fine. When I view an existing ticket, the second textarea is misaligned. (It hasn't got closing-opening TR tag?) - Sorry for my english.
by , 18 years ago
Attachment: | misaligned-ticket-fields-3801.diff added |
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Fix for 0.10 release for the misaligned fields.
comment:4 by , 18 years ago
Keywords: | patch added |
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Summary: | View ticket details has misaligned fields when using custom fields → [PATCH] View ticket details has misaligned fields when using custom fields |
Attached a fix for 0.10 that fixes this bug in both the new ticket and view tickets pages. This is tested and works on my setup.
The problem is that the idx
variable was being incremented when a <textarea>
tag was encountered, but the num_fields
was held constant. So idx
would grow larger than num_fields
, and you would see some strange field alignments.
by , 18 years ago
Attachment: | misaligned-ticket-fields-3801-better.diff added |
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Better patch for 0.10 that doesn't require incrementing num_fields
comment:6 by , 18 years ago
New patch. This one is better because the previous patch relied on some strange logic to increment num_fields
to stay in sync with idx
(which is incremented with some special cases and is difficult to debug).
This patch leaves num_fields
alone, and now has a count
to track how many form fields have been already listed. The meaning of idx
has changed.. now it just flips between 0 and 1, indicating whether to print as class="col1"
or class="col2"
.
comment:7 by , 18 years ago
#3602 was marked as a duplicate of this ticket.
The alignment problems in that ticket happened when using multiple textarea custom fields.
comment:8 by , 18 years ago
#3406 was marked as duplicate. In that ticket, he mentions that one workaround might be to tweak the custom field ordering to avoid the bug.
comment:9 by , 18 years ago
Milestone: | 0.10.4 → 0.11 |
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Resolution: | → worksforme |
Status: | new → closed |
I tested this on 0.11dev and it is working correctly. The patch I created is only valid for 0.10 (due to the change to using Genshi instead of Clearsilver templates), so I'm going to close this as a worksforme
.
follow-up: 11 comment:10 by , 18 years ago
Milestone: | 0.11 → 0.10.4 |
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Resolution: | worksforme |
Status: | closed → reopened |
I'm reopening this ticket and retargeting to 0.10.4 so that the patch might be included in 0.10.4 when/if it is released.
follow-up: 12 comment:11 by , 18 years ago
Replying to Geoff Reedy <gereedy@sandia.gov>:
I'm reopening this ticket and retargeting to 0.10.4 so that the patch might be included in 0.10.4 when/if it is released.
You can increase the chances that this will happen if you test the patch and tell us if it worked for you.
comment:12 by , 18 years ago
Replying to cboos:
Replying to Geoff Reedy <gereedy@sandia.gov>:
I'm reopening this ticket and retargeting to 0.10.4 so that the patch might be included in 0.10.4 when/if it is released.
You can increase the chances that this will happen if you test the patch and tell us if it worked for you.
Tested the patch on 0.10.2 project template folder and it works a treat!
comment:13 by , 18 years ago
Tested against 0.10.3 and as I upgraded to 0.10.4, tested against it as well. Now I really think this should be commited so that next security upgrade won't break things once more.
comment:14 by , 17 years ago
Resolution: | → worksforme |
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Status: | reopened → closed |
With pending 0.11 release, and also since this is fixed in 0.11, I'm going to reclose this. It will not likely be merged to 0.10-stable, and if it bothers people, please use the patch I attached to the ticket to get it working on your installation.
comment:16 by , 17 years ago
Milestone: | 0.10.5 |
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screenshot of the misaligned ticket fields when viewing a ticket