Important: Read This Before Creating a Ticket
When to not create a ticket here
If you're not the administrator of the Trac site, please don't create a ticket here but rather inform your Trac administrator about the problem (only the administrator can deploy the fix anyway).
If you have an issue with some other software (Pidgin, MacPorts, VirtualBox, etc.) for which the development is managed using Trac, be careful to create a ticket on their instance of Trac, not here (which is the Trac for Trac itself).
Failing this, we'll close the ticket as invalid with the WrongTrac notice.
Finally, if the problem concerns a Trac plugin, there is no point in creating a ticket on this site. You should report it to the plugin's maintainer, for example, on https://trac-hacks.org if the plugin is hosted there (in this case, don't forget to specify the right component for the plugin, or the plugin maintainer won't notice). Likewise, ideas for new plugins are best expressed as "Request a Hack" tickets on that community site, or directly shared with a larger public on the Trac MailingList (pick Trac-dev if you intend to contribute on the coding).
Failing this, we'll close the ticket as cantfix with the PluginIssue notice.
If you're a Trac administrator and you've found a bug in Trac, there's a good chance you're not the first person to notice it… Please take the time to search for an existing ticket. A good tip is to look for the verbatim text of the error you're seeing, e.g.
Alternatively, you can review the list of open issues using a custom query, e.g. all known defects, grouped by component.
The advantage of finding an existing ticket is that there's often already a workaround, or a patch waiting for feedback. In this case, please take the next step and participate in the discussion and testing.
Yes, I think I've found a new bug
If the issue has security implications, send an email to
firstname.lastname@example.org rather than creating a ticket, so that we get a chance to fix the problem before it is disclosed to the world!
Of course, improvement ideas (preferably with patches!) are also welcomed, and you can also create enhancement requests.
If the issue is a suggestion or idea, and can be explained very concisely, add it in the TracIdeas/ pages instead. The MailingList is another good place to raise an idea for discussion, and you'll reach a larger audience of developers and contributors.
— The TracTeam