UnicodeEncodeError: 'ascii' codec can't encode character u'\xf3' in position 51: ordinal not in range(128)

[rodrigo.martim]

How to Reproduce

While doing a GET operation on /backlog/Product Backlog/global, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'format': u'csv', 'name': u'Product Backlog', 'scope': u'global'}

User agent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.71 Safari/537.36

System Information

Trac	0.12.3
Trac	0.12.3
Agilo	0.9.6.2
Babel	0.9.5
Docutils	0.7
Genshi	0.6
mod_wsgi	2.5 (WSGIProcessGroup trac_wsgi_02 WSGIApplicationGroup %{GLOBAL})
Pygments	1.4dev-20110115
pysqlite	2.4.1
Python	2.5.2 (r252:60911, Jan 24 2010, 18:02:01) [GCC 4.3.2]
Python	2.5.2 (r252:60911, Jan 24 2010, 18:02:01) [GCC 4.3.2]
pytz	2008c
pytz	2008c
RPC	1.1.2
setuptools	0.6c12
setuptools	0.6c12
SQLite	3.7.3
Subversion	1.7.8 (r1419691)
jQuery	1.4.4

Enabled Plugins

agilo	0.9.6.2
TracAnnouncer	0.12.1.dev
tracrpc.changeset	N/A
TracXMLRPC	1.1.2

Python Traceback

Traceback (most recent call last):
  File "/usr/local/lib/python2.5/site-packages/Trac-0.12.3-py2.5.egg/trac/web/main.py", line 522, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.12.3-py2.5.egg/trac/web/main.py", line 243, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/api/view.py", line 155, in process_request
    return self._call_filters_and_handler(req, handler)
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/api/view.py", line 143, in _call_filters_and_handler
    data = handler(req) or {}
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/scrum/backlog/web_ui.py", line 321, in do_get
    send_backlog_as(self.env, req, backlog, req.args['format'])
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/scrum/backlog/csv_export.py", line 50, in send_backlog_as
    mime.send_converted(req, BACKLOG_CONVERSION_KEY, backlog, format, filename=backlog.scope)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.12.3-py2.5.egg/trac/mimeview/api.py", line 983, in send_converted
    content, selector)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.12.3-py2.5.egg/trac/mimeview/api.py", line 682, in convert_content
    output = converter.convert_content(req, mimetype, content, ck)
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/scrum/backlog/csv_export.py", line 66, in convert_content
    return self.export_csv(req, backlog, mimetype='text/csv')
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/scrum/backlog/csv_export.py", line 103, in export_csv
    self._export_ticket(req, ticket, writer, field_names)
  File "/usr/local/lib/python2.5/site-packages/agilo-0.9.6.2-py2.5.egg/agilo/scrum/backlog/csv_export.py", line 90, in _export_ticket
    cols.append(str(value).encode('utf-8'))
UnicodeEncodeError: 'ascii' codec can't encode character u'\xf3' in position 51: ordinal not in range(128)

[Jun Omae]

PluginIssue (AgiloForScrum).

[stefano.rago@…]

@jomae: thanks for the cc!
@reporter: please write to the Agilo Software Support Team (support@… - ​http://agilosoftware.com/customer-feedback/)