UnicodeEncodeError: 'ascii' codec can't encode characters in position 75-76: ordinal not in range(128)

[vstjoar]

How to Reproduce

While doing a POST operation on /newticket, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'a3546508b91eaa707be9c0d4',
 'field_checkbox_unplanned': u'1',
 'field_description': u'',
 'field_found_sw': u'',
 'field_integrated_sw': u'',
 'field_owner': u'vntrotq',
 'field_planned_time': u'32',
 'field_remaining_time': u'32',
 'field_reporter': u'vstjoar',
 'field_sprint': u'Sprint7 - Simula\xe7\xf5es',
 'field_summary': u'Gr\xe1ficos para simula\xe7\xe3o',
 'field_type': u'task',
 'field_worked_hours': u'0',
 'src': u'806',
 'submit': u'Create ticket'}

User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36

System Information

Trac	1.0.1
Trac	1.0.1
Agilo	1.3.13-PRO
Genshi	0.7 (with speedups)
GIT	1.7.9.5
mod_python	3.3.1
psycopg2	2.4.5
Pygments	1.6
Python	2.7.3 (default, Dec 18 2014, 19:25:50) [GCC 4.6.3]
Python	2.7.3 (default, Dec 18 2014, 19:25:50) [GCC 4.6.3]
RPC	1.1.2
setuptools	0.6c11
setuptools	0.6c11
Subversion	1.6.17 (r1128011)
jQuery	1.7.2

Enabled Plugins

AdvancedTicketWorkflowPlugin	0.11dev
binary-agilo	1.3.13-PRO
TicketImport	0.8.3
TracHtmlNotificationPlugin	0.12.0.1
TracTicketValidator	0.1
TracXMLRPC	1.1.2

Python Traceback

Traceback (most recent call last):
  File "build/bdist.linux-x86_64/egg/trac/web/main.py", line 497, in _dispatch_request
    dispatcher.dispatch(req)
  File "build/bdist.linux-x86_64/egg/trac/web/main.py", line 256, in dispatch
    raise HTTPInternalError(e)
  File "build/bdist.linux-x86_64/egg/trac/web/api.py", line 140, in __init__
    self.detail))
UnicodeEncodeError: 'ascii' codec can't encode characters in position 75-76: ordinal not in range(128)

[Christian Boos]

Weird, I suppose there must be some str(x) statement involved, with x being unicode, when the exception (e then self.detail) is converted into a string (inside a __str__ method?). If the error is easily reproducible, it would help to add some logging before the raise HTTPInternalError(e) line to see exactly what e is, here.

Most likely a PluginIssue (AgiloForScrum?), as I don't think we had such thing in the core. Please reopen if not.

[claudio.dicosmo@…]

Hi, @reporter: can you please send us an email at support@… with the detail of the issue?

Thank you