Edgewall Software
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Opened 15 years ago

Closed 13 years ago

Last modified 12 years ago

#1146 closed enhancement (fixed)

Loss of Data in Form when submitting a ticket.

Reported by: anonymous Owned by: Christian Boos
Priority: high Milestone: 0.11
Component: ticket system Version: 0.8
Severity: major Keywords: validation workflow
Cc: somekool@…, lecaros@… Branch:
Release Notes:
API Changes:

Description

When submitting a ticket like this and you make an error Trac does not store your data. So hopefully, you have not wrote a lot of text in the discription. If you have it is completely lost.

Attachments (0)

Change History (12)

comment:1 by Christopher Lenz, 15 years ago

What do you mean with "you make an error"?

comment:2 by Christopher Lenz, 15 years ago

Keywords: validation added
Severity: normalenhancement

I'm guessing you mean the lack of "real" validation in the ticket form. "Summary" is a required field, for example (should also be indicated in the UI), and if you leave it blank you get an ordinary error page. You need to go back to the form using e.g. the back button, and some browsers (IE/Windows) don't preserve what you've entered in the form in that case.

comment:3 by anonymous, 14 years ago

Cc: somekool@… added

comment:4 by Christian Boos, 14 years ago

Keywords: workflow added
Milestone: 0.11
Owner: changed from Jonas Borgström to Alec Thomas

I believe this is now handled as expected here in the WorkFlow branch…

Ticket #1550 marked as duplicate.

comment:5 by Alec Thomas, 14 years ago

Status: newassigned

comment:6 by anonymous, 13 years ago

Cc: lecaros@… added

is there any fix to this issue?

I have problems using IE. Summary has data, but error message still shown. When go back with browser button, nothing is in the form…

comment:7 by Emmanuel Blot, 13 years ago

Ticket #4522 marked as a duplicate

comment:8 by anonymous, 13 years ago

Ticket #4800 marked as a duplicate

comment:9 by Christian Boos, 13 years ago

Priority: normalhigh
Severity: normalmajor

Similar to #4100, but this one is for new tickets.

comment:10 by Christian Boos, 13 years ago

Owner: changed from Alec Thomas to Christian Boos
Status: assignednew

comment:11 by Christian Boos, 13 years ago

Resolution: fixed
Status: newclosed

Fixed by r4549 (nevertheless upgrade at least to r4550 or even r5454 for an improved ticket preview layout)

comment:12 by Christian Boos, 12 years ago

(read r5449 and r5450 in the above comment)

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