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Opened 20 years ago
Closed 20 years ago
#989 closed defect (duplicate)
error when smtp server is offline
| Reported by: | Owned by: | Jonas Borgström | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | 0.8 |
| Severity: | normal | Keywords: | |
| Cc: | giles@…, rhind@… | Branch: | |
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
When the SMTP server is offline and you submit a new ticket, the ticket is submitted properly, but the user is taken to a traceback page. I accidentally resubmitted an issue multiple times because I was given no indication of success.
I suggest checking for SMTP errors and handling them more gracefully. Possibly even ignoring them from the user's perspective and letting the trac-admin know there is a problem.
Attachments (0)
Change History (2)
comment:1 by , 20 years ago
| Cc: | added |
|---|
comment:2 by , 20 years ago
| Resolution: | → duplicate |
|---|---|
| Status: | new → closed |
This is a duplicate of #980, which has been fixed in trunk.
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This would definitely be useful. The current error page is very misleading. As you say, there is no indication the action completed, just a back-trace to say the notification failed.