Preview who will be notified

[jidanni@…]

Dear Trac people, as you see in ​http://core.trac.wordpress.org/ticket/9208 one never knows if Trac will send email or not.

Note, I am talking about bugs one is the reporter of. I am not an administrator.

To be doubly sure to get mail, one must always click the CC box. Otherwise, well, most of the time it will send email about others' changes to the bug, but sometimes not.

P.S., the corresponding Bugzilla checkbox looks like "Add jidanni@… to CC list" Which never needs to be checked for the reporter to get mail.

So my question is should I add my CC to the rest of ​http://core.trac.wordpress.org/query?reporter=jidanni&col=id&col=cc&order=id ? I can only do a few a day before my wrists get tired.

[jidanni@…]

Hmmm, what's this above I see

Add/Change #8094 (reporter must also add CC:)

Does this mean Trac is trying to say it is like Debian, and not Bugzilla, thus not automatically subscribing reporters?

Well I'm glad Trac is now saying this.

(However, I already added my CC!)

[jidanni@…]

OK, but if the reporter doesn't add his CC, then don't still sometimes send him mail…

[ebray]

I suspect this is a configuration issue. See TracIni#notification-section

Do you have always_notify_reporter enabled?

[Christian Boos]

Replying to ebray:

I suspect this is a configuration issue. See TracIni#notification-section

Do you have always_notify_reporter enabled?

He's not the administrator of that site, so he can't tell.

I think that's the point of this ticket: we should maybe add a few hints about the default behavior around the Add to CC: field.

Maybe even disable it when the always_notify_updater option is set?

[Sebastian Krysmanski <sebastian@…>]

I've create a plugin that should solve this problem. It generates a notice to tell the user whether he/she has to add himself/herself to the CC list. You can find the plugin ​here.

[Christian Boos]

Replying to Sebastian Krysmanski <sebastian@…>:

Where's fix-ticket-preview-width.patch? Please make a ticket for it ;-)

[Sebastian Krysmanski <sebastian@…>]

Replying to cboos:

Where's fix-ticket-preview-width.patch? Please make a ticket for it ;-)

It's ​here. Just forgot to upload it. Are you sure that's worth a ticket?

[Christian Boos]

Hm, probably not, you're right ;-) Thanks!

[Christian Boos]

(though I did hope to see a fix without a hard-coded pixel value - the 700px is already quite enough)

[Sebastian Krysmanski <sebastian@…>]

Replying to cboos:

(though I did hope to see a fix without a hard-coded pixel value - the 700px is already quite enough)

Well, what would you prefer? Anyway, I don't see any fix for this (without rewriting the whole CSS file, maybe). This problem is one example why I sometimes have very negative feelings against CSS.

[Christian Boos]

Back to the original topic, knowing whether one will get notified or not by a change to a given ticket.

I think that we could add a notice telling exactly that, once the notification has been done. It might be a bit too verbose?

For example, if you are on CC:, that notice could say:

23 other users will be notified by e-mail of this change (you're on CC:).

If you're not:

23 users will be notified by e-mail of this change (you're not on CC:).

We could also show the smtp_always_cc address there if set (but not the smtp_always_bcc of course).

[Peter Suter]

Replying to Christian Boos:

We could also show the smtp_always_cc address there if set

Closed #2642 which requested this as a duplicate.

[anonymous2]

I think that we could add a notice telling exactly that, once the notification has been done. It might be a bit too verbose?