Ticket view should optionally reflect smtp_always_cc value for better transparency

[seemant@…]

Summary says it all, come to think of it, but I'll paste the irc snippet that's relevant to this:

15:45 < cmlenz> seemant: I still don't understand why the current
                smtp_always_cc isn't sufficient for you
15:45 < seemant> cmlenz: I'm hoping it is, it's just nice to be able to see
                 that qa@ is actually cc'd on the ticket
15:46 < seemant> ie, the current method is non-transparent
15:46 -!- coderanger_work [n=coderang@vpnwl-228-2.net.rpi.edu] has joined #trac
15:47 -!- tag [n=chatzill@c-67-183-222-93.hsd1.wa.comcast.net] has joined #trac
15:47 < cmlenz> so simply adding the smtp_always_cc value to the *display* of
                the cc list (in the yellow ticket area) address that, right?
15:47 < seemant> yes!

[anonymous]

15:45 < cmlenz> seemant: I still don't understand why the current smtp_always_cc isn't sufficient for you
15:45 < seemant> cmlenz: I'm hoping it is, it's just nice to be able to see that qa@ is actually cc'd on the ticket
15:46 < seemant> ie, the current method is non-transparent
15:47 < cmlenz> so simply adding the smtp_always_cc value to the *display* of the cc list (in the yellow ticket area) address that, right?
15:47 < seemant> yes!

[Emmanuel Blot]

(adding verbatim tags to the description)

[Emmanuel Blot]

I don't think adding this info into the CC: field is a good idea:

1. the values from the smtp_always_cc are read-only, but there's no current solution to reflect this special status. This would mean special filter/extraction from the CC field when CC field is updated. → a text info (r/o) could be placed next to the CC field can fit.
2. this feature should be optional, as some admin may not want internal addresses to appear on the web pages

[Christopher Lenz]

About 1: I was suggesting only adding the address to the ticket view (the yellow area), not to the form control.

[Emmanuel Blot]

My mistake, I've read the bug description too quickly ;-)

[Christian Boos]

If implemented, should probably be optional: not all smtp_always_cc value are as informative as the one given in the example.

[hasienda <hoff.st@…>]

Shorten summary a bit to help with display readability and display in TicketQuery result lists.

[Peter Suter]

Duplicate of #8094? From comment:11:ticket:8094:

We could also show the smtp_always_cc address there if set