Edgewall Software

Opened 15 years ago

Closed 14 years ago

#7018 closed defect (fixed)

Ticket field order is different for new and existing tickets.

Reported by: pierreroth64@… Owned by: Remy Blank
Priority: normal Milestone: 0.11.2
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: kamil@…, jaylward@… Branch:
Release Notes:
API Changes:
Internal Changes:



I noticed that the GUI organization of ticket properties was different when :

  • you create a ticket
  • and when you change properties on an already created ticket.

Indeed, property columns are on the reverse order and I don't know why…

  • For ticket creation, the priority, component, severity and cc fiels are on the left
  • and for ticket changes they are on the right

It disturbed my users, so I create a ticket for this which is _not_ a high priority but could improve the trac look and feel.

Attachments (2)

new_ticket.JPG (13.7 KB ) - added by pierreroth64@… 15 years ago.
New ticket ui
change_properties_ticket.JPG (11.7 KB ) - added by pierreroth64@… 15 years ago.
Ticket change ui

Download all attachments as: .zip

Change History (9)

by pierreroth64@…, 15 years ago

Attachment: new_ticket.JPG added

New ticket ui

by pierreroth64@…, 15 years ago

Ticket change ui

comment:1 by Emmanuel Blot, 15 years ago


This is due to the automatic placement of the various field. This could be improved, indeed but should not be addressed within 0.11 if we ever want a release some day before the end of 2008 ;-)

comment:2 by Christian Boos, 14 years ago

Severity: normalminor
Summary: GUI for ticketsTicket field order is different for new and existing tickets.

#7435 was closed as duplicate (grabbing its summary)

comment:3 by Kamil Kisiel <kamil@…>, 14 years ago

Cc: kamil@… added

comment:4 by jaylward@…, 14 years ago

Cc: jaylward@… added

comment:5 by Christian Boos, 14 years ago

Priority: lownormal
Severity: minornormal

Other requests for fixing this issue: #7641, #7667.

comment:6 by Remy Blank, 14 years ago

Owner: changed from Christian Boos to Remy Blank

I'll grab this one.

comment:7 by Remy Blank, 14 years ago

Resolution: fixed
Status: newclosed

Fixed in [7564] by moving the "Assign to" field on its own line at the end of the form whenever it is shown (i.e. in the "new ticket" form, when the reporter has TICKET_MODIFY permission).

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