Edgewall Software
Modify

Opened 12 years ago

Closed 11 years ago

#7018 closed defect (fixed)

Ticket field order is different for new and existing tickets.

Reported by: pierreroth64@… Owned by: Remy Blank
Priority: normal Milestone: 0.11.2
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: kamil@…, jaylward@… Branch:
Release Notes:
API Changes:

Description

Hi,

I noticed that the GUI organization of ticket properties was different when :

  • you create a ticket
  • and when you change properties on an already created ticket.

Indeed, property columns are on the reverse order and I don't know why…

  • For ticket creation, the priority, component, severity and cc fiels are on the left
  • and for ticket changes they are on the right

It disturbed my users, so I create a ticket for this which is _not_ a high priority but could improve the trac look and feel.

Attachments (2)

new_ticket.JPG (13.7 KB ) - added by pierreroth64@… 12 years ago.
New ticket ui
change_properties_ticket.JPG (11.7 KB ) - added by pierreroth64@… 12 years ago.
Ticket change ui

Download all attachments as: .zip

Change History (9)

by pierreroth64@…, 12 years ago

Attachment: new_ticket.JPG added

New ticket ui

by pierreroth64@…, 12 years ago

Ticket change ui

comment:1 by Emmanuel Blot, 11 years ago

Milestone: 0.110.11.1

This is due to the automatic placement of the various field. This could be improved, indeed but should not be addressed within 0.11 if we ever want a release some day before the end of 2008 ;-)

comment:2 by Christian Boos, 11 years ago

Severity: normalminor
Summary: GUI for ticketsTicket field order is different for new and existing tickets.

#7435 was closed as duplicate (grabbing its summary)

comment:3 by Kamil Kisiel <kamil@…>, 11 years ago

Cc: kamil@… added

comment:4 by jaylward@…, 11 years ago

Cc: jaylward@… added

comment:5 by Christian Boos, 11 years ago

Priority: lownormal
Severity: minornormal

Other requests for fixing this issue: #7641, #7667.

comment:6 by Remy Blank, 11 years ago

Owner: changed from Christian Boos to Remy Blank

I'll grab this one.

comment:7 by Remy Blank, 11 years ago

Milestone: 0.11.30.11.2
Resolution: fixed
Status: newclosed

Fixed in [7564] by moving the "Assign to" field on its own line at the end of the form whenever it is shown (i.e. in the "new ticket" form, when the reporter has TICKET_MODIFY permission).

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