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#6338 closed defect (duplicate)

If always_notify_owner is enabled and the owner of a ticket is set to Alice, changing the owner to Bob triggers a mail to Bob instead af Alice.

I think the mail to Bob is okay, but there should also be a mail to the old owner - Alice.

Resolution:	→ duplicate
Status:	new → closed

Change Properties

Summary:
Description:	If always_notify_owner is enabled and the owner of a ticket is set to Alice, changing the owner to Bob triggers a mail to Bob instead af Alice. I think the mail to Bob is okay, but there should also be a mail to the old owner - Alice. You may use WikiFormatting here.
Type:		Priority:
Milestone:		Component:
Version:		Severity:
Keywords:		Cc:	Set your email in Preferences
Branch:
Release Notes:
API Changes:
Internal Changes:

Action

leave as closed The owner will remain Emmanuel Blot.

reopen The resolution will be deleted. Next status will be 'reopened'.

change ownership to The owner will be changed from Emmanuel Blot to the specified user.

Your email or username:

E-mail address and name can be saved in the Preferences .

You may use WikiFormatting here.

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