Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#6338 closed defect (duplicate)

Wrong owner is notified at changing owner with always_notify_owner

Reported by: Goodbyte Owned by: Emmanuel Blot
Priority: normal Milestone:
Component: notification Version: 0.10.4
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

If always_notify_owner is enabled and the owner of a ticket is set to Alice, changing the owner to Bob triggers a mail to Bob instead af Alice.

I think the mail to Bob is okay, but there should also be a mail to the old owner - Alice.

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Change History (1)

comment:1 by Christian Boos, 17 years ago

Resolution: duplicate
Status: newclosed

See #4519.

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Action
as closed The owner will remain Emmanuel Blot.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Emmanuel Blot to the specified user.

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