Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#6246 closed defect (invalid)

In the default workflow, 'del_owner' (resp. 'del_resolution') operations should not appear in ticket if owner isn't set (resp. if resolution isn't set)

Reported by: francois@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

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comment:1 by Francois Granade (farialima) <francois@…>, 17 years ago

Resolution: → invalid
Status: new → closed

Thinking more about it, I think that it's OK like this. When designing a workflow, one should make sure that 'del_owner' or 'del_resolution' are only used in transitions that change the status of a ticket, and where the new status doesn't expose transitions with 'del_owner' or del_resolution'. That solves it. The new workflow is quite cleverly designed.

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Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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