Edgewall Software

Opened 13 years ago

Closed 13 years ago

#5913 closed enhancement (duplicate)

improvements to ticket navigation

Reported by: jeff.webb@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords: ticket navigation breadcrumb
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


sorry if this has been addressed but searching through the system revealed no obvious open defects/enhancements.

I would love to see an improved navigation system built into the ticket system. I have two specific (and not necessarily mutually exclusive) thoughts in mind:

  1. from a report list the ability to navigate prev/next through the list.
  2. a breadcrumb on the page (top & bottom) that will link you back to the report list.

The issue is that it takes too many clicks to navigate through a list of defects that you might be processing. Example:

  1. click "view tickets"
  2. choose a report
  3. click on the first defect
  4. edit the defect

at this point to get to the 2nd defect in the report list you have to repeat steps 1-3 but choosing the 2nd defect or you have to use the browser back button.

At the very least having a breadcrumb would allow you easy access back to the report screen. A prev/next metaphor would be ideal.

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Change History (1)

comment:1 by Christian Boos, 13 years ago

Resolution: duplicate
Status: newclosed

… searching through the system revealed no obvious open defects/enhancements.

You should have looked for closed defects/enhancements as well ;-)

  1. is already implemented in milestone:0.11, see #2119.
  2. while not really part of a breadcrumb (see #2449 for that feature request), the usual Back in the Prev | Back | Next sequence of links leads you back to the report, when you're coming from a report.

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