Opened 17 years ago
Closed 17 years ago
#4607 closed defect (fixed)
Status of a closed ticket is not reflected in the status selector
| Reported by: | Emmanuel Blot | Owned by: | Jonas Borgström |
|---|---|---|---|
| Priority: | normal | Milestone: | 0.11 |
| Component: | ticket system | Version: | devel |
| Severity: | normal | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
When a ticket is closed and browsed, the possible status changes are as follow:
- leave as closed
- reopen ticket
The bold characters indicate the default status.
This is really error prone, as if someone wants to change any field of the ticket once it's closed, the default behaviour leads to re-open the ticket. AFAICT, it seems to be an exception w/ the way the fields are managed: all the other fields are set to their current value.
The status of the ticket should be left to its current value (i.e. closed) - at least for the sake of coherency w/ the other fields, i.e.:
- leave as closed
- reopen ticket
ps: I hope it's not a duplicate, I've not been able to find one; it's hard to filter the hundreds of matching entries with 'a search string that contains ticket and status ;-)
No, I don't think there was an existing ticker, but this was already fixed in r4627.