Edgewall Software
Modify ↓

Opened 18 years ago

Closed 18 years ago

Last modified 18 years ago

#2315 closed enhancement (duplicate)

self-assigned tickets automatically accepted

Reported by: jjb@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.9
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

it would be nice if, when logged in and assigning a ticket to one's self, the ticket is immediately accepted, so that it is not necessary to scroll down again and accept the ticket.

Attachments (0)

Change History (3)

comment:1 by Christian Boos, 18 years ago

Resolution: → duplicate
Status: new → closed

Yeah, it's exactly what I thought too, see ticket #2045 for a patch.

However, for some teams (TracTeam included), "accepted" means "I've started working on this issue" rather than "I've accepted to work on this issue", so doing automatically the switch to accepted is not always wanted, even if one has created the ticket: it might be some kind of reminder to do something at a later time.

comment:2 by Christian Boos, 18 years ago

Milestone: 0.9.1

comment:3 by jjb@…, 18 years ago

ohh that's a good point. maybe i should start doing it that way :)

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

Add Comment
E-mail address and name can be saved in the Preferences .
Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.