Allow hiding ticket fields when submitting a new ticket

[orispammerpel at users.sourceforge.net]

When entering a new ticket, most fields are usually unnecessary.

This is especially when dealing with users outside the development project, who don't know Trac and may be confused by the different dropboxes. A simple ticket submission form could mean the difference between the user using the ticketing system or not.

It would be great if certain input could be hidden, perhaps in the new ticket URL, so we can provide links to submit tickets through.

For example:

• Setting visible fields:

  http://www/trac/newticket?component=two&visible=summary,description
  

• Setting hidden fields:

  http://www/trac/newticket?component=one&hidden=version,severity
  

Thanks!

[sid <sid.wiesner@…>]

This can be accomplished now with a plugin. Check out: ​http://trac-hacks.org/wiki/SimpleTicketPlugin

The full list of built-in properties you can hide is:

• priority
• milestone
• component
• severity
• keywords
• cc

[Christian Boos]

One can still discuss whether Trac should do that by default or not (or have an option to do that by default), with the new WorkFlow. Any opinion on this, Alec?

[Noah Kantrowitz (coderanger) <coderanger@…>]

+1 from me on having this as a base feature. SimpleTicket is pretty hackish anyway. It doesn't actually prevent someone from submitting those fields, it just hides them. I was pondering today that it might be nice try having per-field permissions in addition to the current ones, but thats straying towards the security branch.

[Alec Thomas]

The old WorkFlow code had the ability to suppress fields. This will definitely be in the latest incarnation. I might reopen this just as a reminder.

[Christian Boos]

#1979 marked as duplicate of this one.

There's also possibly the idea that someone with the right credential might be able the see all the fields when creating a new ticket.

[Christian Boos]

This could be achieved using conditional fields, see #2464.