Opened 10 years ago
Closed 10 years ago
#11948 closed defect (fixed)
Upgrade db33 adds dead-end action to customized workflows
| Reported by: | anonymous | Owned by: | Ryan J Ollos |
|---|---|---|---|
| Priority: | normal | Milestone: | 1.1.4 |
| Component: | ticket system | Version: | |
| Severity: | normal | Keywords: | workflow |
| Cc: | Branch: | ||
| Release Notes: |
In the |
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| API Changes: | |||
| Internal Changes: | |||
Description
In #2045 the db33 upgrade was added that adds a <none> -> assigned action. We had a slightly simplified custom workflow without an assigned state. Now we have that dead-end action to assigned, and tickets in that state can't be closed or "unassigned".
I assume for us the solution is to change the workflow again and remove that action, add a temporary unassign action and unassign all tickets in that dead-end state.
But Trac should consider only upgrading default workflows or only actions to states that already exist.
Attachments (0)
Change History (4)
comment:1 by , 10 years ago
| Component: | general → ticket system |
|---|---|
| Keywords: | workflow added |
| Milestone: | → 1.1.4 |
| Owner: | set to |
| Status: | new → assigned |
comment:2 by , 10 years ago
Replying to anonymous:
I assume for us the solution is to change the workflow again and remove that action, add a temporary
unassignaction and unassign all tickets in that dead-end state.
User with TICKET_ADMIN should have a special reset action, which allows tickets to be repaired when they are in states that are no longer defined. Documentation about the reset action has recently been added to TracWorkflow#BasicTicketWorkflowCustomization.
comment:4 by , 10 years ago
| Release Notes: | modified (diff) |
|---|---|
| Resolution: | → fixed |
| Status: | assigned → closed |
Committed to trunk in [13728].
Replying to anonymous:
We can check that the
assignedstate is defined before adding the action.