#11831 closed defect (invalid)
Assign only to a selected group of users.
| Reported by: | Owned by: | ||
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | general | Version: | 1.0.1 |
| Severity: | major | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
Hello dear Trac,
I have installed and have been using this for a good time..But now I want to limit some of my users, so they won't be able to assign tickets directly to whom they want. (this is pretty bad). Instead, I want set a custom permission for those users so that they can assign the ticket to only to their supervisor. Then He/she will assign it to the proper user. This should be the correct workflow. But I can't find any option in trac to do this???
Every user sees every other user, and they can assign to any of them.
Please let me know a solution.
Attachments (0)
Change History (3)
comment:1 by , 11 years ago
| Version: | 1.0-stable → 1.0.1 |
|---|
comment:2 by , 11 years ago
| Priority: | high → normal |
|---|---|
| Resolution: | → invalid |
| Status: | new → closed |
| Type: | task → defect |



See TracWorkflow#BasicTicketWorkflowCustomization and
<action>.permissionsshould help you. Also, you can ask support questions on MailingList and/or IrcChannel.