Edgewall Software
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Opened 9 years ago

Closed 9 years ago

Last modified 9 years ago

#11831 closed defect (invalid)

Assign only to a selected group of users.

Reported by: nimeshka@… Owned by:
Priority: normal Milestone:
Component: general Version: 1.0.1
Severity: major Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Hello dear Trac,

I have installed and have been using this for a good time..But now I want to limit some of my users, so they won't be able to assign tickets directly to whom they want. (this is pretty bad). Instead, I want set a custom permission for those users so that they can assign the ticket to only to their supervisor. Then He/she will assign it to the proper user. This should be the correct workflow. But I can't find any option in trac to do this???

Every user sees every other user, and they can assign to any of them.

Please let me know a solution.

Attachments (0)

Change History (3)

comment:1 by anonymous, 9 years ago

Version: 1.0-stable1.0.1

comment:2 by Jun Omae, 9 years ago

Priority: highnormal
Resolution: invalid
Status: newclosed
Type: taskdefect

See TracWorkflow#BasicTicketWorkflowCustomization and <action>.permissions should help you. Also, you can ask support questions on MailingList and/or IrcChannel.

comment:3 by Ryan J Ollos, 9 years ago

Also asked in SO:26965933 and solution provided.

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