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Opened 12 years ago

Closed 12 years ago

Last modified 12 years ago

#10895 closed defect (cantfix)

AttributeError: 'TicketSystem' object has no attribute 'get_ticket_completion_stages'

Reported by: jai.sharma@… Owned by:
Priority: highest Milestone:
Component: general Version: 0.12
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

How to Reproduce

I migrated trac 0.11 to Trac0.12 after that if I go and click view Work an unauthenticated user then I could able to see the detail ticket but if I login as user (even as Trac_admin or Ticket_Admin user) then I get error "Trac detected an internal error: AttributeError: 'TicketSystem' object has no attribute 'get_ticket_completion_stages'"

While doing a GET operation on /ticket/1187, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'id': u'1187'}

User agent: Mozilla/5#0 #compatible; MSIE 9#0; Windows NT 6#1; WOW64; Trident/5#0; SLCC2; #NET CLR 2#0#50727; #NET CLR 3#5#30729; #NET CLR 3#0#30729; Media Center PC 6#0; #NET4#0C; #NET4#0E; BRI/2#

System Information

Trac 0#12
Genshi 0#6
MySQL server: "5#0#77-log", client: "5#0#77", thread-safe: 1
MySQLdb 1#2#4b3
Python 2#4#3 ##1, Sep 3 2009, 15:37:12# ##br## #GCC 4#1#2 20080704 #Red Hat 4#1#2-46##
setuptools 0#6c11
Subversion 1#4#2 #r22196#
jQuery 1#4#2

Enabled Plugins

Agile-Trac 0#3#0
BatchModify 0#7#1-trac0#11
TracAccountManager 0#2#1dev-r7737
TracSpamFilter 0#3#2dev-r9949

Python Traceback

Traceback #most recent call last#:
  File "build/bdist.linux-i686/egg/trac/web/main.py", line 513, in _dispatch_request
  File "build/bdist.linux-i686/egg/trac/web/main.py", line 235, in dispatch
  File "build/bdist.linux-i686/egg/trac/ticket/web_ui.py", line 169, in process_request
  File "build/bdist.linux-i686/egg/trac/ticket/web_ui.py", line 566, in _process_ticket_request
  File "build/bdist.linux-i686/egg/trac/ticket/web_ui.py", line 1507, in _insert_ticket_data
  File "build/bdist.linux-i686/egg/agiletrac/workflow.py", line 447, in render_ticket_action_control
AttributeError: 'TicketSystem' object has no attribute 'get_ticket_completion_stages'

Attachments (0)

Change History (7)

comment:1 by Jun Omae, 12 years ago

Resolution: cantfix
Status: newclosed

PluginIssue (www.agile-trac.org).

comment:2 by jai.sharma@…, 12 years ago

Any help to get the agile-trac plugin fix. looks like their site isn't working

comment:3 by Christian Boos, 12 years ago

http://www.agile-trac.org/wiki/AgileTracPluginInstall seems clear enough to me. But I see you're using 0.12, and I think that's not supported by that plugin yet. You should contact the plugin author.

comment:4 by Christian Boos, 12 years ago

(and tell him to install the SpamFilter plugin on his Trac, thanks ;-) )

comment:5 by jai.sharma@…, 12 years ago

Thanks for the help but when I go to http://www.agile-trac.org/wiki/AgileTracPluginInstall, it says "Access Denied! Your address is blacklisted. More information about this error may be available in the server error log."

comment:6 by Christian Boos, 12 years ago

Ah, well, no idea why. I've setup a temporary copy in demo-1.0/wiki/CopyOfAgileTracPluginInstall to get you going (of course, the relative links will be wrong).

comment:7 by jai.sharma@…, 12 years ago

When I do :

[root@svnserver opt]# easy_install http://svn.agile-trac.org/BRANCH/AGILE-TRAC/SOURCE/0.11/REL/ Downloading http://svn.agile-trac.org/BRANCH/AGILE-TRAC/SOURCE/0.11/REL/

error: Can't download http://svn.agile-trac.org/BRANCH/AGILE-TRAC/SOURCE/0.11/REL/: 401 Authorization Required

it's ask for Authorization

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