TemplateNotFound: Template "agilo_ticket_new.html" not found

[katharine.beisner@…]

How to Reproduce

While doing a GET operation on /newticket, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'type': u'Defect'}

System Information

Trac	0.11.6
Python	2.5.4 (r254:67916, Dec 3 2009, 14:36:49) [GCC 4.1.2 20080704 (Red Hat 4.1.2-46)]
setuptools	0.6c11
SQLite	3.3.6
pysqlite	2.5.6
Genshi	0.5.1
mod_wsgi	3.1 (WSGIProcessGroup tracdaemon WSGIApplicationGroup %{GLOBAL})
Pygments	1.1.1
Agilo	py2.5
Subversion	1.6.6 (r40053)
RPC	1.0.6
CustomFieldAdmin	0.2.2

Python Traceback

Traceback (most recent call last):
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.6-py2.5.egg/trac/web/main.py", line 450, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.6-py2.5.egg/trac/web/main.py", line 227, in dispatch
    data, content_type)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.6-py2.5.egg/trac/web/chrome.py", line 738, in render_template
    template = self.load_template(filename, method=method)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.6-py2.5.egg/trac/web/chrome.py", line 712, in load_template
    return self.templates.load(filename, cls=cls)
  File "/usr/local/lib/python2.5/site-packages/Genshi-0.5.1-py2.5-linux-x86_64.egg/genshi/template/loader.py", line 237, in load
    raise TemplateNotFound(filename, search_path)
TemplateNotFound: Template "agilo_ticket_new.html" not found

[AdrianFritz]

PluginIssue contact directly Agilo

[stefano.rago@…]

@rblank: thanks for the cc

@katharine.beisner: please write to support at agilosoftware.com