Edgewall Software
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Opened 15 years ago

Closed 14 years ago

Last modified 11 years ago

#1040 closed enhancement (fixed)

Could display the report link inside of ticket

Reported by: otavio@… Owned by: Christopher Lenz
Priority: high Milestone: 0.9
Component: ticket system Version: 0.8
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:

Description

When we choose one ticket to look at and want to check again other tickets you need go back in browser. This have problems because your last action could not be view and some users can be confused. I think you can add a link refering the used report and reopen it.

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Change History (6)

comment:1 by pkou <pkou at ua.fm>, 15 years ago

The interesting idea here is to save ids of last three reports and display links to them at bottom page (in the way that is similar to Previous Ticket and Next Ticket.

comment:2 by Christopher Lenz, 15 years ago

What I would really like would be something like bugzilla provides, i.e. the last query/report is saved in the session, including the ids of the tickets that matched. The previous/next links would then navigate inside the result set (instead of globally), and you'd get a link back up to the query/report that you came from.

Storing not only the query but also the list of tickets that matched has the benefit that the result set does not move around while you're working your way through it, something that can be highly confusing IMHO.

comment:3 by Christopher Lenz, 15 years ago

Owner: changed from Jonas Borgström to Christopher Lenz
Priority: normalhigh
Severity: trivialenhancement
Status: newassigned

A first version of what I proposed in my previous comment has been implemented in [1305]. Would still need to be ported to reports, although probably in a limited fashion.

comment:4 by Jonas Borgström, 14 years ago

Until that is done we probably should reset the "query_ticket" session variable when the user views a report to avoid confusion.

comment:5 by Christopher Lenz, 14 years ago

Resolution: fixed
Status: assignedclosed

The query session vars are reset since [2217] when the user views a report.

comment:6 by Christian Boos, 12 years ago

Done for reports as well in [4775] (0.11).

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