Edgewall Software
Modify

Opened 9 years ago

Closed 9 years ago

#10367 closed enhancement (duplicate)

Possibility to filter (hide) ticket changes

Reported by: franz.mayer@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.12.2
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

In tickets like #5475, many changes has been done, so the ticket gets very, very long. So it would be nice, if there is a possibility to filter (hide) these ticket changes temporarly.

Maybe this could be done by a small box, where you check a few things, like this:

Show in ticket history:
[x] ticket changes
[x] attachments added
[x] comments

Attachments (0)

Change History (4)

comment:1 by Remy Blank, 9 years ago

These sections are already collapsible. Try clicking on the "Attachments", "Change History" and "Modify Ticket" headings.

Worksforme?

comment:2 by franz.mayer@…, 9 years ago

I mean the section "Change History" only. Like in #5475, Change History there are also listed entries when somebody attached something or when somebody changed the ticket. Since in my company tickets may be changed quite often (esp. Description, Milestone and some other custom fields) it gets quite confusing and overloaded.

A different solution would be to separate comments, so you have another section called "Comments". But I would prefer above described solution.

comment:3 by franz.mayer@…, 9 years ago

I just saw, that there is sometimes a checkbox next to the "Change history" header, called "Threaded Comments". There would be the proposed setting box be in my description above.

in reply to:  2 comment:4 by Remy Blank, 9 years ago

Resolution: duplicate
Status: newclosed

Replying to franz.mayer@…:

I mean the section "Change History" only. Like in #5475, Change History there are also listed entries when somebody attached something or when somebody changed the ticket. Since in my company tickets may be changed quite often (esp. Description, Milestone and some other custom fields) it gets quite confusing and overloaded.

This has actually already been requested in #7934, and is related to #3360.

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