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Opened 12 years ago

Closed 12 years ago

Last modified 12 years ago

#10074 closed defect (cantfix)

WindowsError: [Error 5] Access is denied

Reported by: admin Owned by:
Priority: normal Milestone:
Component: general Version: 0.12.2
Severity: normal Keywords:
Cc: support@… Branch:
Release Notes:
API Changes:
Internal Changes:

Description

How to Reproduce

While doing a POST operation on /admin/agilo/licensing, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'3c45bd09a148360ed39963d3',
 'activate': u'Activate & Install',
 'agile42_login': u'idteam',
 'agile42_password': u'0310kk',
 'agilo_license': u'',
 'cat_id': u'agilo',
 'panel_id': u'licensing',
 'path_info': None,
 'trial_pro': u'True'}

User agent: Mozilla/4#0 #compatible; MSIE 8#0; Windows NT 6#1; Trident/4#0; SLCC2; #NET CLR 2#0#50727; #NET CLR 3#5#30729; #NET CLR 3#0#30729; InfoPath#2; OfficeLiveConnector#1#5; OfficeLivePatch#1#3; #NET4#0C; Tablet PC 2#0; msn OptimizedIE8;ENPH#

System Information

Trac 0#12#2
Agilo 1#3#3-pro
Genshi 0#6
pysqlite 2#3#2
Python 2#5#4 #r254:67916, Dec 23 2008, 15:10:54# #MSC v#1310 32 bit #Intel##
setuptools 0#6c9
SQLite 3#3#4
Subversion 1#5#6 #r36142#
jQuery 1#4#2

Enabled Plugins

binary-agilo 1#3#3-pro
tracaccountmanager 0#2#1dev-r5836

Python Traceback

Traceback #most recent call last#:
  File "C:\Program Files\Agilo\lib\site-packages\trac-0#12#2-py2#5-win32#egg\trac\web\main#py", line 511, in _dispatch_request
    dispatcher#dispatch#req#
  File "C:\Program Files\Agilo\lib\site-packages\trac-0#12#2-py2#5-win32#egg\trac\web\main#py", line 237, in dispatch
    resp = chosen_handler.process_request#req#
  File "C:\Program Files\Agilo\lib\site-packages\trac-0.12.2-py2.5-win32.egg\trac\admin\web_ui.py", line 116, in process_request
    path_info#
  File "z:\code\projekte\agile42\stuff\windows_installer\agilo installer\agilo\lib\site-packages\binary_agilo-1.3.3_PRO-py2.5.egg\agilo\api\admin.py", line 55, in render_admin_panel
  File "build/bdist.macosx-10.6-i386/egg/agilo_common/licensing/admin.py", line 115, in list_save_view
  File "build/bdist.macosx-10.6-i386/egg/agilo_common/licensing/server_proxy.py", line 83, in request_trial_license
  File "build/bdist.macosx-10.6-i386/egg/agilo_common/licensing/server_proxy.py", line 113, in _fetch_and_install_licenses_from_server
  File "build/bdist.macosx-10.6-i386/egg/agilo_common/licensing/model.py", line 293, in save_to_configuration
  File "C:\Program Files\Agilo\lib\site-packages\binary_agilo-1.3.3_pro-py2.5.egg\agilo\utils\config.py", line 394, in save
    self.env.config.save##
  File "C:\Program Files\Agilo\lib\site-packages\trac-0.12.2-py2.5-win32.egg\trac\config.py", line 248, in save
    fileobj.close##
  File "C:\Program Files\Agilo\lib\site-packages\trac-0.12.2-py2.5-win32.egg\trac\util\__init__.py", line 182, in commit
  File "C:\Program Files\Agilo\lib\site-packages\trac-0.12.2-py2.5-win32.egg\trac\util\__init__.py", line 134, in rename
WindowsError: [Error 5] Access is denied

Attachments (0)

Change History (2)

comment:1 by Remy Blank, 12 years ago

Cc: support@… added
Resolution: cantfix
Status: newclosed

comment:2 by rbu, 12 years ago

Remy, thanks for the CC.

This is clearly a setup issue. The tracd/web server needs to have write access to the trac environment.

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