Edgewall Software

Opened 18 years ago

Closed 18 years ago

Last modified 7 years ago

#890 closed enhancement (duplicate)

Some ticket changes are not visible in the Timeline

Reported by: Christian Boos Owned by: Jonas Borgström
Priority: normal Milestone:
Component: timeline Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


I suppose that it is on purpose that the comments added to tickets are not shown in the timeline…

However, I see at 2 problems with that approach:

  • The timeline filter says Ticket changes yes/no, which is misleading
  • When you add something meaningful to an old ticket, chances are high that this won't be noticed for a while…

For instance, I made a contribution (an interesting one, imho) to #234. To be sure that this will get noticed, I could have created a new ticket for it (*) linking to the old one for good measure, or announced it on the mailing-list…

But wouldn't it be simpler if it was shown as a ticket change in the timeline?

Possible solution:

  • Change the current filtername from "Ticket changes" to "Tickets status changes"
  • Add another filter "Ticket contributions", which enables/disables viewing the added comments

(*) one could argue that this was indeed what I've done :)

Attachments (2)

ticket_comments_in_timeline.1017.diff (6.8 KB ) - added by cboos@… 18 years ago.
patch that does the proposed solution
Timeline.py.diff (4.4 KB ) - added by Arthur.Ward@… 17 years ago.
Updated diff for Timeline.py that applies against 0.8.1

Download all attachments as: .zip

Change History (6)

by cboos@…, 18 years ago

patch that does the proposed solution

comment:1 by Matthew Good <matt-good.net>, 18 years ago

Resolution: duplicate
Status: newclosed

This is a duplicate of #662. I'll include a link back here for the patch.

comment:2 by Florent Guillaume <fg@…>, 17 years ago

Cc: fg@… added

by Arthur.Ward@…, 17 years ago

Attachment: Timeline.py.diff added

Updated diff for Timeline.py that applies against 0.8.1

comment:3 by anonymous, 17 years ago

Cc: fg@… removed

comment:4 by Ryan J Ollos, 7 years ago

Reporter: changed from cboos@… to Christian Boos

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