Edgewall Software

Opened 17 years ago

Closed 17 years ago

Last modified 15 years ago

#876 closed defect (duplicate)

Possibility to set reassign field to a drop down list.

Reported by: tonib Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


It would be nice if it would be possible to set the reassign field to a drop down list.

For example through trac.ini. Something like:

reasssign_list = person1, person2, person3

Attachments (1)

dropdown.diff (4.9 KB ) - added by muti@… 17 years ago.
Dropdown List

Download all attachments as: .zip

Change History (6)

comment:1 by anonymous, 17 years ago

Component: generalticket system
Version: 0.7.1devel

comment:2 by muti@…, 17 years ago

Attached is a patch that will grab the list of users from the session table and add to a dropdown list. The session table gets cleared automatically after the record has been dormant for 90 days so I added a variable to trac.ini under the [trac] section named disable_session_purge which can be set true or false (defaults to false).

This modifies the assign-to and the re-assign field.

by muti@…, 17 years ago

Attachment: dropdown.diff added

Dropdown List

comment:3 by jburley, 17 years ago

Unfortunately, this didn't work right out of the box for me on Win32. After patching the necessary files the dropdown on the New Ticket page was empty.

I tried going back in and saving my settings, but that did not help.

Any ideas?

comment:4 by Josh Burley <jburley@…>, 17 years ago

Note: on windows, for my install, I had to recompile Ticket.py by hand… removing Ticket.pyc was not sufficient… weird, eh? :)

comment:5 by Christopher Lenz, 17 years ago

Resolution: duplicate
Status: newclosed

This is actually a duplicate of #222.

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