Different workflows when viewing own tickets/others tickets
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I want to have an "accept and resolve" workflow for accepting someone else's ticket and closing it in one step, but it's extraneous when you're viewing your own tickets. It would be nice if I could create a workflow that would only show up when you're viewing your own ticket, or only show up if you're viewing someone else's ticket. Maybe something like
workflow_name.owner = ( self | others | any ) (of course
any being the default, the current behavior).