Edgewall Software

Opened 17 years ago

Closed 16 years ago

#870 closed defect (wontfix)

New tickets should not be able to assign owner if component has one

Reported by: anonymous Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: trac@… Branch:
Release Notes:
API Changes:
Internal Changes:


When creating a new ticket, I dont think it should be possible to assign the ticket if the component has an owner.

Either the 'Assign to:' for a new ticket should be removed or should be greyed out if the component that is choosen has an owner.

IMHO the 'Assign to:' box only confuses. If you know who should have the ticket it is possible to reassign it after the ticket has been created.

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Change History (2)

comment:1 by anonymous, 17 years ago

Cc: trac@… added

comment:2 by Christopher Lenz, 16 years ago

Resolution: wontfix
Status: newclosed

If the submitter of the issue knows who's going to work on it, why not let him/her set the owner? If he doesn't know, he'll leave the field blank, and the component owner will be the ticket owner.

Besides, such functionality would have to rely on javascript.

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as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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