Edgewall Software
Modify ↓

Opened 16 years ago

Closed 16 years ago

Last modified 8 years ago

#8001 closed enhancement (duplicate)

More than two roles for a ticket

Reported by: louis@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: none
Severity: normal Keywords: fieldrefactoring
Cc: franz.mayer@…, massimo.b@… Branch:
Release Notes:
API Changes:
Internal Changes:

Description

We are using trac as our main project managment tool. Our customers report new tickets as defects or enhancements.

What we are missing very much is an inclusion of more than two roles (reporter, owner) in the communication process of the ticket.

For example it would be very useful to define a person that

  • tests the implemented feature or the fixed bug that must not be the reporter
  • is assigned as projectmanager or developer (at the moment only one owner can be defined)
  • has to give feedback to a question that someone asked as a comment

In combination with the new flexible workflow system it would be possible to define lists of tickets regarding the role that the person has to that tickets.

Attachments (0)

Change History (4)

comment:1 by Christian Boos, 16 years ago

Keywords: fieldrefactoring added
Resolution: → duplicate
Status: new → closed

See #2662.

comment:2 by anonymous, 13 years ago

The requested feature might be implemented by ​BudgetingPlugin.

But is has not be implemented by adjusting the workflow.

comment:3 by franz.mayer@…, 13 years ago

Cc: franz.mayer@… added

comment:4 by massimo.b@…, 8 years ago

Cc: massimo.b@… added

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The ticket will remain with no owner.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none) to the specified user.

Add Comment
E-mail address and name can be saved in the Preferences .
Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.