Edgewall Software
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Opened 16 years ago

Closed 16 years ago

#7962 closed defect (duplicate)

Clicking the 'Update' button on a custom ticket query changes grouping/sort criteria

Reported by: aburke@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.11.2.1
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

It seems as though clicking the 'Update' button on a custom TracQuery does not persist all the values as one would expect. For example, in a query with "owner=$USER", it seems as though the 'owner' dropdown is not being populated.

I am running TracAccountManager (0.2.1dev-r4679) which could potentially be having an effect.

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Change History (4)

comment:1 by osimons, 16 years ago

Cc: osimons added
Keywords: needinfo added

Could you update the "Version" field to your Trac version? It is required when trying to make sense of bug reports. Also, you may want to look at #1467 (at the bottom) and #7258 - are either a duplicate of the issue you experience? Do you have restrict_owner enabled?

Please report back.

comment:2 by aburke@…, 16 years ago

Version: none0.11.2.1

Apparently I need to write some more text here in an attempt to get past the spam filters.

comment:3 by anonymous, 16 years ago

I do have 'restrict_owner' set to true, but the query works at first. It's just if you change filter settings and click 'Update' that the owner field is lost. It does not appear to be a duplicate of those other issues, at least based on my reading of them.

comment:4 by osimons, 16 years ago

Cc: osimons removed
Keywords: needinfo removed
Resolution: duplicate
Status: newclosed

Tested it again, and it is a duplicate of #7258 as it cannot store the value $USER anywhere seeing the dropdown is populated with usernames only. When you first hit the query it works, but any subsequent update will have empty owner. Turning off restrict_owner makes it behave like a text field - and updates works.

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Action
as closed The ticket will remain with no owner.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none) to the specified user.

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