UnicodeEncodeError: 'ascii' codec can't encode character u'\uac00' in position 3: ordinal not in range(128)

[avy@…]

어떻게 재현할 것인가?

While doing a POST operation on /newticket, Trac에서 내부적인 에러가 발생했습니다.

ticket등록 시 UnicodeEncodeError 라는 에러 발생

요청 파라메터:

{'__FORM_TOKEN': u'6fb0960caab070deeec1b0c3',
 'field_cc': u'',
 'field_component': u'Log Parser',
 'field_description': u'sadf',
 'field_keywords': u'',
 'field_milestone': u'\uc5c6\uc74c',
 'field_owner': u'',
 'field_priority': u'major',
 'field_reporter': u'tgcarrot',
 'field_status': u'new',
 'field_summary': u'test',
 'field_type': u'defect',
 'field_version': u'',
 'submit': u'Create ticket'}

시스템 정보

Trac	0.12dev
Python	2.5.4 (r254:67916, Dec 23 2008, 15:10:54) [MSC v.1310 32 bit (Intel)]
setuptools	0.6c9
SQLite	3.5.2
pysqlite	2.4.1
Genshi	0.6dev-r988
Babel	1.0dev-r466
mod_python	3.3.1
Pygments	1.0
Subversion	1.5.5 (r34862)
jQuery:	1.2.6

Python Traceback

Traceback (most recent call last):
  File "c:\python25\lib\site-packages\Trac-0.12dev-py2.5.egg\trac\web\main.py", line 457, in _dispatch_request
    dispatcher.dispatch(req)
  File "c:\python25\lib\site-packages\Trac-0.12dev-py2.5.egg\trac\web\main.py", line 214, in dispatch
    resp = chosen_handler.process_request(req)
  File "C:\Python25\lib\site-packages\trac-0.12dev-py2.5.egg\trac\ticket\web_ui.py", line 190, in process_request
    return self._process_newticket_request(req)
  File "C:\Python25\lib\site-packages\trac-0.12dev-py2.5.egg\trac\ticket\web_ui.py", line 402, in _process_newticket_request
    self._do_create(req, ticket) # (redirected if successful)
  File "C:\Python25\lib\site-packages\trac-0.12dev-py2.5.egg\trac\ticket\web_ui.py", line 1001, in _do_create
    "ticket #%s: %s" % (ticket.id, e))
UnicodeEncodeError: 'ascii' codec can't encode character u'\uac00' in position 3: ordinal not in range(128)

[Christian Boos]

You could check the following patch and see if it works for you (i.e. you should get to see the actual error message triggered during notification, probably a misconfiguration of some sort, see TracNotification for troubleshooting).

[Christian Boos]

unicode safe error reporting for ticket notification errors

[anonymous]

thank you cboos. but I still have same problem with create ticket..

[Christian Boos]

Well, yes the patch is not finished. In the meantime, you can probably see the actual error (notification issue?) in the Trac log (see TracLogging for details).

[Christian Boos]

With r7834, logging exceptions should now be more robust when dealing with non-ascii messages.