Edgewall Software

Opened 12 years ago

Closed 12 years ago

Last modified 10 years ago

#7492 closed enhancement (worksforme)

Make certain fields required including custom fields

Reported by: sanchoo@… Owned by:
Priority: high Milestone:
Component: ticket system Version:
Severity: trivial Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


I would like some guidance on how to go about making fields required. By default, I notice that the "short summary" field is required (if there isn't a value entered, upon clicking the Submit Ticket button, it will give an error message, instructing users to go back and enter something). I would like to do the same for the "Your email or username" field and also for a couple of custom fields I've added. Any help is much appreciated. Thanks!

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Change History (5)

comment:1 by ebray <hyugaricdeau@…>, 12 years ago

Resolution: wontfix
Status: newclosed

That's what the ITicketManipulator interface is for, so you can do that in a plugin. Ask in the MailingList or IrcChannel if you have more support questions about this.

comment:2 by ebray, 12 years ago

Resolution: wontfix
Status: closedreopened

Meant to close this as 'worksforme'

comment:3 by ebray, 12 years ago

Resolution: worksforme
Status: reopenedclosed

comment:4 by Emmanuel Blot, 12 years ago

#7804 closed as duplicate

comment:5 by Remy Blank, 10 years ago

#10123 was closed as a duplicate.

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