Custom ticket status: customised ordering of statuses

[trac+jon@…]

We have a large number of custom ticket statuses now, thanks to 0.11 - it would be nice if I could define a sort order in the config file (similar to how you can do so in a [milestone-groups] section) so that when ordering tickets by status, they appear in my defined order.

[osimons]

#7489 closed as duplicate.

[Remy Blank]

Related to #5031, which is scheduled for 0.12.

[aaron@…]

I'd like to note my support for this feature too; currently we run a simple four-step process (new, assigned, testing, closed), and it kind of sucks that viewing tickets by status displays them in alphabetical order.

Alternately, if I could specify the sort order in a query itself, I'd be more than satisfied with that; query?status=new&status=assigned&status=testing&status=closed&group=status should IMO respect the order I'm setting within the query.

[dan_gawarecki@…]

WORK-AROUND: A simple work around is to rename your state names to have a number in front of them (e.g., 1 - Assigned), although information on this section on the workflow wiki page implies it is best to leave new and closed alone. This doesn't really help the previous poster out when they only have 4 states for only assigned and testing can be thus renamed.

By the way, consider this my vote for this feature too.

[Ryan J Ollos]

​gmessage:trac-users:nQjBSMY-Jl0/b1qGcsURQFwJ requests the ability to define a sort order for the workflow states.

[cponder@…]

I'd like this a lot. I've been able to bookmark the "ideal" query that shows me everything I've been involved in, sorted by status, but this sorting is awkward.

I like the idea of allowing us to specify a general sort, but suspect that it would be easier to hard-code a few options "alphabetic" versus new/reopened/assigned/accepted/closed (which we might call the "standard") ordering.

[Jun Omae]

#13230 was closed as a duplicate.