Edgewall Software

Opened 15 years ago

Last modified 8 years ago

#7176 new defect

Workflow actions indistinguishable from user changes

Reported by: Eli Carter Owned by:
Priority: normal Milestone: next-major-releases
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


  • someone writes a workflow action that modifies a user-modifiable ticket field
  • user selects that action, and previews the change
  • user selects a different action
  • user previews or submits changes

The changes made by the workflow action will still be present; they will not be reverted.

Internally, the code does not differentiate between user changes and workflow changes across a preview.

The correct behavior here, particularly in cases where the user modifies the same fields as the workflow, is open for debate.

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Change History (3)

comment:1 by Thijs Triemstra, 12 years ago

Milestone: next-minor-0.12.xunscheduled

comment:2 by Christian Boos, 12 years ago

Milestone: unschedulednext-major-0.1X

Actually the problem Eli described here is a known short-coming of the current TracWorkflow design. It was already discussed at length in some other tickets and this ticket is a summary of the problem. Definitely something we should address "one day".

comment:3 by Ryan J Ollos, 8 years ago

Owner: Eli Carter removed

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