Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#7134 closed defect (duplicate)

Permanent loss of entire bug description upon ticket submission attempt.

Reported by: anonymous Owned by: Jonas Borgström
Priority: high Milestone:
Component: general Version: 0.10.4
Severity: major Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I just discovered a truly horrible failure mode for submitting a ticket:

I just finished writing a 4-paragraph ticket and submitted it. Trac complained that "Your bug must have a summary." There should have been an edit pane below (like a preview) but there was not.

The description text was lost. Forever.

It was a total surprise for me, the user.

Even doing a browser Back did not help.

Very simple solution: 1) Javascript validator on BEFORE submit. 2) If more complex checking is required, ALSO make it like a preview where your description is kept for you.

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Change History (1)

comment:1 by ebray <hyugaricdeau@…>, 17 years ago

Resolution: duplicate
Status: newclosed

This is fixed in Trac 0.11. See #1146, and many duplicates.

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