Edgewall Software
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Opened 17 years ago

Closed 16 years ago

#6779 closed defect (invalid)

error with time track plugin

Reported by: siftology@… Owned by: Emmanuel Blot
Priority: normal Milestone:
Component: notification Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Emmanuel Blot)

When clicking the START WORK button, this error occurs

Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 406, in dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "build/bdist.linux-i686/egg/worklog/webui.py", line 108, in process_request
  File "build/bdist.linux-i686/egg/worklog/manager.py", line 123, in start_work
  File "build/bdist.linux-i686/egg/worklog/manager.py", line 89, in save_ticket
  File "/usr/lib/python2.4/site-packages/trac/ticket/notification.py", line 129, in notify
    NotifyEmail.notify(self, ticket.id, subject)
  File "/usr/lib/python2.4/site-packages/trac/notification.py", line 216, in notify
    Notify.notify(self, resid)
  File "/usr/lib/python2.4/site-packages/trac/notification.py", line 114, in notify
    self.begin_send()
  File "/usr/lib/python2.4/site-packages/trac/notification.py", line 278, in begin_send
    self.server = smtplib.SMTP(self.smtp_server, self.smtp_port)
  File "/usr/lib/python2.4/smtplib.py", line 244, in __init__
    (code, msg) = self.connect(host, port)
  File "/usr/lib/python2.4/smtplib.py", line 296, in connect
    for res in socket.getaddrinfo(host, port, 0, socket.SOCK_STREAM):
gaierror: (-2, 'Name or service not known')

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Change History (2)

comment:1 by Emmanuel Blot, 17 years ago

Component: generalnotification
Description: modified (diff)
Keywords: needinfo added
Owner: changed from Jonas Borgström to Emmanuel Blot
Priority: highnormal
Severity: majornormal

If it is a plugin issue and it should be reported to the plugin maintainer.

Is your Trac system able to send notification when you change the status of a ticket ?

please specify the version of Trac you use (resetting the priority level as this information is missing)

comment:2 by osimons, 16 years ago

Keywords: needinfo removed
Resolution: invalid
Status: newclosed

I see no need to keep this open. It is a plugin issue, and no further information has been provided here. Check for tickets at trac-hacks.org, and report it there if the problem persists with most recent versions.

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