Opened 16 years ago
Closed 13 years ago
#6444 closed defect (worksforme)
Tickets missing off printed report
| Reported by: | Owned by: | Matthew Good | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | report system | Version: | 0.10.4 |
| Severity: | normal | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
When using a custom query with 31 tickets, including the full description and grouping by owner. I get all 31 tickets in the report on screen, however, when I print (Landscape on A4 if that helps), some tickets go missing of the printed report. The report is 8 pages long and the missing tickets are between pages 6 and 7.
The problem as I have seen it affects the last two (maybe more) tickets of a group; When the last but one ticket is printed at the bottom of the page, so the heading is on the bottom of page 6 and the description should appear at the top of page 7, but the description is missing and so is the whole of the next ticket. In fact the next thing to appear at the top of page 7 is the first ticket of the next group.
Attachments (0)
Change History (6)
comment:1 by , 16 years ago
| Component: | general → report system |
|---|---|
| Owner: | changed from to |
comment:2 by , 16 years ago
this is my setup
- Trac 0.10.4, running on an apache server.
- Firfox 2.0.0.11 on a windows XP client and HP laserjet 4000 printer.
I ran a custom query that was grouped by owner (descending) and included descriptions. There were 31 tickets included in the report on the browser, but only 29 when printed.
comment:3 by , 16 years ago
| Milestone: | → 0.11.1 |
|---|---|
| Version: | → 0.10.4 |
Thanks! Just to be sure: is the problem also present in the print preview, or only when printing for real?
comment:4 by , 16 years ago
I hadn't tried preview, I simply did CTRL-P straight to printer.
Print preview appears to work fine and printing from preview is fine also. The only problem is printing directly to printer.
I have also noticed that the header is printed for the missing ticket as described, the header for the next group overlaps the bottom of the page.
comment:5 by , 16 years ago
Tried printing from another browser? Does it give same problem?
Any special markup/content in the missing tickets that could possibly influence rendering?
comment:6 by , 13 years ago
| Milestone: | next-minor-0.12.x |
|---|---|
| Resolution: | → worksforme |
| Status: | new → closed |
No feedback, problem not reproducible.
A few more details about your configuration might help us to try to reproduce the issue: