Edgewall Software
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Opened 21 years ago

Closed 21 years ago

#628 closed defect (fixed)

When reassigning a ticket, it is automatically tagged as "accepted" for the new person

Reported by: trac@… Owned by: Jonas Borgström
Priority: normal Milestone: 0.8
Component: ticket system Version: 0.7.1
Severity: major Keywords: ticket assign change
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

1) Creating a ticket not specifically assigned, ticket is automatically assigned to the default user (user_a@…) based on the component.

2) Change the ticket and reassign it to a new user (user_b@…), the ticket is then displayed as accepted by the second user, even if this user didn't accept it!

Attachments (0)

Change History (2)

comment:1 by Jonas Borgström, 21 years ago

Milestone: → 0.8
Status: new → assigned

Yes, it's probably better leave status unchanged when a ticket is reassigned.

comment:2 by Jonas Borgström, 21 years ago

Resolution: → fixed
Status: assigned → closed

Fixed in [818].

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as closed The owner will remain Jonas Borgström.
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