Edgewall Software

Opened 18 years ago

Closed 18 years ago

Last modified 8 years ago

#577 closed defect (fixed)

New ticket page shown without TICKET_CREATE

Reported by: anonymous Owned by: Christopher Lenz
Priority: normal Milestone: 0.8
Component: ticket system Version: 0.7.1
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


In a test setup, all permissions (including TICKET_CREATE) were removed for the anonymous user. However, the new ticket page was shown for the anonymous user. Only after entering the ticket data and submitting the ticket was the `permission denied' message shown.

This is confusing, as it gives the impression that it's possible to create a new ticket, and fails at the last moment. It would be better not to show the new ticket page at all for users without the TICKET_CREATE permission.

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Change History (4)

comment:1 by anonymous, 18 years ago

Component: generalticket system

comment:2 by Christopher Lenz, 18 years ago


0.7.2 is cancelled

comment:3 by Christopher Lenz, 18 years ago

Owner: changed from Jonas Borgström to Christopher Lenz
Status: newassigned

comment:4 by Christopher Lenz, 18 years ago

Resolution: fixed
Status: assignedclosed

Fixed in [875].

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