Edgewall Software
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Opened 17 years ago

Closed 14 years ago

#5629 closed enhancement (duplicate)

Add an option to close a ticket from a report

Reported by: dstorrs@… Owned by: Noah Kantrowitz
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords: ninja
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I use the "My Tickets" report constantly. I'd like to have an easy, one-action way to close a particular ticket right from the report. Ideal would be to add a droplist containing all the various "close as" statuses with "fixed" as the default, and add a button next to it labeled "Close". Clicking the Close button would set the ticket to whatever status was showing in the Status droplist and would reload the report so that the ticket would be dropped off the list as no longer active.

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Change History (3)

comment:1 by Noah Kantrowitz, 17 years ago

Component: report system → ticket system
Keywords: ninja added
Milestone: → 0.12
Owner: changed from Matthew Good to Noah Kantrowitz

This fall under the ninja branch functionality.

comment:2 by osimons, 16 years ago

Can't this be closed as a duplicate of #525?

in reply to:  2 comment:3 by Remy Blank, 14 years ago

Milestone: next-major-0.1X
Resolution: → duplicate
Status: new → closed

Replying to osimons:

Can't this be closed as a duplicate of #525?

Let's do that.

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