Opened 18 years ago
Closed 17 years ago
#5611 closed enhancement (wontfix)
Full comments history in every ticket's changing notification email
Reported by: | Owned by: | Emmanuel Blot | |
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Priority: | normal | Milestone: | |
Component: | notification | Version: | 0.10-stable |
Severity: | normal | Keywords: | |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description
It would be cool to have not just the last comment in the ticket's notification email, but all the previous comments descending by date (historical retrospection on ticket's processing).
Attachments (1)
Change History (10)
comment:1 by , 18 years ago
Type: | defect → enhancement |
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comment:2 by , 18 years ago
Milestone: | 0.10.5 |
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comment:3 by , 18 years ago
Well, I'm not using MUA's threading (and my CTO/CEO doesn't use it too), that's why I asked for.
comment:5 by , 18 years ago
Ah, yes. There are some ways, but all of them imposes additional manipulation to be done. If the full history been included in the notification email nothing has to be done to remember what it is about. That's the reason.
by , 18 years ago
Attachment: | ticket-notification-comments-history.patch added |
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A trivial patch for this ticket. Some config options maybe worth considering.
comment:6 by , 18 years ago
I agree on the wontfix proposition. As mentionned there are already several ways to get the full history of a ticket [timeline/rss, email threads or email titles, …], I don't think it is worth adding just-another-option to the notification options.
comment:7 by , 18 years ago
Could it be implemented as a some kind of extension or plugin? For not to trash to basic distribution.
comment:8 by , 17 years ago
Yes, this is a good candidate to be moved over to trac-hacks.org as a Request-a-Hack.
comment:9 by , 17 years ago
Resolution: | → wontfix |
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Status: | new → closed |
As eblot and noah suggest, please request-a-hack on TracHacks for this issue.
Well, strange idea. You'll get all the comments in separate mails and you mail user agent will thread them, won't it?
Proposing a wontfix here.