Couldn't re-activate "TICKET VIEW" module

[jiemingh@…]

Initially,we didn't want to use "TICKET VIEW" module so we move permission for anonymous to "TICKET VIEW". Later,we want to add "TICKET VIEW" module to track bug. But no matter how,"TICKET VIEW" couldn't be activated. Seems when I run:add anonymous "TICKET VIEW".Only the "NEW TICKET" module can be activated again.So now we can add new tickets,but could not see the "TICKET VIEW" module,so that we can't view tickets very easily.

[Christian Boos]

Have you tried TICKET_VIEW, which is the correct name for that permission?

[jiemingh@…]

Replying to cboos:

Have you tried TICKET_VIEW, which is the correct name for that permission?

Hi, thanks for the reply. Firstly, we don't want to use ”Ticket“ module, So I moved the permission of "Ticket view " away,so that nobody can see "View Tickets"module in the panel except the trac-admin. One day,I want to re-avtivate the ticket module.And I run the command in DOC like this: ..\python trac-admin E:\trac\sample permission add username TICKET_VIEW , to grant user:yunt with TICKET_VIEW TICKET_APPEND TICKET_CREATE TICKET_CHGPROP TICKET_MODIFY TICKET_ADMIN permission.but still yunt still have no "View Tickets"module in the panel.But "New Tickets" appears in the panel. Thanks.

[Christian Boos]

Sorry to nit pick, but I want to be sure that you didn't mistyped anything, so that's why I asked first for the actual spelling of the permission and now I'm asking if you actually wrote:

..\python trac-admin E:\trac\sample permission add username TICKET_VIEW

or

..\python trac-admin E:\trac\sample permission add yunt TICKET_VIEW

?

Second precision needed: what version of Trac are you using (if trunk, which revision?)

[anonymous]

Hi,cboos,I need to clarify one thing fist:yunt is a username I created. And I'm actually writing

..\python trac-admin E:\trac\sample permission add yunt TICKET_VIEW

to permit yunt to access to [View Tickets] module. But [View Tickets] button couldn't appear in the panel after below command. Then I perform more permission command to grant yunt TICKET_VIEW , to grant user:yunt with TICKET_VIEW TICKET_APPEND TICKET_CREATE TICKET_CHGPROP TICKET_MODIFY TICKET_ADMIN authorization. Add then [New Ticket] and [Admin] button appear in the toolbar panel,but [View Tickets] still counld not be seen.

The version I'm using in Trac 0.1.

Thanks.

[Emmanuel Blot]

Replying to anonymous:

The version I'm using in Trac 0.1.

?
It would be very unlikely; maybe Trac 0.10 or 0.11 ?

Anyway, every ticket contains a "Version" field: please fill in this field with the version of Trac you're using - never submit a new ticket without completing this field.

[anonymous]

sorry,the version is 1.10

[kelvin]

I thought I was suffering from the same problem but I've just figured it out while writing a description of the problem.

The "View tickets" button on the navigation needs REPORT_VIEW permissions to show up, it shows you reports, not tickets directly!

[ThurnerRupert]

adjusted TracPermissions and wiki:0.11/TracPermissions. its not the best example of intuitivity, but i don't know if there is a ticket to correct it?

[anonymous]

Replying to kelvin:

I thought I was suffering from the same problem but I've just figured it out while writing a description of the problem.

The "View tickets" button on the navigation needs REPORT_VIEW permissions to show up, it shows you reports, not tickets directly!

Thank you kelvin! I added REPORT_VIEW permissions to anonymous,and "View tickets" button show up on navigation. The problem solved. Thanks again!