Edgewall Software

Opened 15 years ago

Closed 14 years ago

#5411 closed enhancement (wontfix)

ticket restrict-owner list should include TICKET_CHGPROP users

Reported by: epearson@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


I'd like to have the "assign-to" list of users include users that don't necessarily have TICKET_MODIFY permission set — they would need to have the ability to change the ticket, so perhaps requiring TICKET_CHGPROP. This would allow developers to be assigned to work on an issue, mark it (i.e. in a custom field) as "ready for QA", and then have QA be solely responsible for resolving the ticket after retest.

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Change History (2)

comment:1 by sid, 15 years ago

Is it really that important that the user not be able to append a new comment to the ticket, yet still own it? TICKET_MODIFY seems perfectly suited, and then you can just implement a "business rule" to tell certain people not to add superfluous comments to the tickets.

Propose a wontfix resolution to this.

comment:2 by osimons, 14 years ago

Resolution: wontfix
Status: newclosed

Agree with Sid. And with 0.11 this is doable as a plugin on all levels for those that should really want such a feature; ITemplateStreamFilter to modify how things look (like disable commenting), new permission policy api to basically freely set permissions along any dimension, or using the ITicketManipulator interface to veto certain changes being made.

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