#4880 closed defect (worksforme)
Change the error reporting snippet on traceback pages to a custom set item in trac.ini
| Reported by: | Owned by: | Jonas Borgström | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | general | Version: | 0.10.3 |
| Severity: | normal | Keywords: | traceback |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
Take a look at this search for example. These users were directed to go to edgewall and report an issue, and did so.
Being able to specify custom text for the traceback info (i.e. how to report problems) in the trac.ini or some other location would definitely be helpful. We've for instance had a problem with registrations for a while, but I wasn't informed of it until this morning.
Apologies if this is a dupe, I searched and didn't find one.
- Chris
Attachments (0)
Change History (5)
follow-up: 4 comment:1 by , 18 years ago
| Keywords: | traceback added |
|---|---|
| Resolution: | → worksforme |
| Status: | new → closed |
follow-up: 3 comment:2 by , 18 years ago
Replying to chris@adiumx.com:
We've for instance had a problem with registrations for a while, but I wasn't informed of it until this morning.
A little bit off-topic, but I sent to feedback@… a private email about this issue on February 22nd and another one to evan two days later. Maybe the address was not the good one, but I've been unable to find an admin address.
follow-up: 5 comment:3 by , 18 years ago
Replying to eblot:
Replying to chris@adiumx.com:
We've for instance had a problem with registrations for a while, but I wasn't informed of it until this morning.
A little bit off-topic, but I sent to <removed for the spam bots> a private email about this issue on February 22nd and another one to evan two days later. Maybe the address was not the good one, but I've been unable to find an admin address.
That's the right address, but I don't see an email from you on the 21st-23rd or from anyone about Trac.
comment:4 by , 18 years ago
Replying to cboos:
I think there is no ticket about this, but the traceback page has been much improved upon for 0.11. In particular, for all users but the Trac administrator, the traceback screen now tells them to inform the local Trac admin and eventually enable them to create a ticket on the local Trac. Only the Trac admin has access to the actual traceback, and has the possibility to create semi-automatically a ticket in this Trac.
That's excellent :)
I was thinking of redirecting them to a custom wiki page about it, but that works too. Thanks!
comment:5 by , 18 years ago
Replying to anonymous:
That's the right address, but I don't see an email from you on the 21st-23rd or from anyone about Trac.
Well, I'm sure it has reached this address, as I received a reply from Evan. I'll send you the copy in a PM.
I think there is no ticket about this, but the traceback page has been much improved upon for 0.11. In particular, for all users but the Trac administrator, the traceback screen now tells them to inform the local Trac admin and eventually enable them to create a ticket on the local Trac. Only the Trac admin has access to the actual traceback, and has the possibility to create semi-automatically a ticket in this Trac.