500 Error when adding a new ticket with fcgi

[dan@…]

Whenever I submit a new ticket in Trac using fcgi I get a 500 internal error. This is also true when I try to submit an update to a ticket. Below is what is found in the error logs.

[Tue Feb 20 13:14:55 2007] [error] [client 64.0.193.159] FastCGI: comm with (dynamic) server "/home/danolsen/dev.dansworkshop.net/sportspickem/index.fcgi" aborted: (first read) idle timeout (60 sec), referer: http://dev.dansworkshop.net/sportspickem/index.fcgi/ticket/17
[Tue Feb 20 13:14:55 2007] [error] [client 64.0.193.159] FastCGI: incomplete headers (0 bytes) received from server "/home/danolsen/dev.dansworkshop.net/sportspickem/index.fcgi", referer: http://dev.dansworkshop.net/sportspickem/index.fcgi/ticket/17
[Tue Feb 20 13:14:55 2007] [error] [client 64.0.193.159] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://dev.dansworkshop.net/sportspickem/index.fcgi/ticket/17

[tlianza]

I have the exact same problem. If I switch from fastcgi back to cgi, rather than getting an error in the log I simply don't get a page back (browser spins forever). The tickets create fine, and update fine, but the pages just don't come back (I assume it's because there is no timeout like with fastcgi).

Under tracd I was seeing similar behavior - it just spins after being told to update/create a ticket. If I navigate away while it's working, it produces the output described in ticket #1183. So, the connection is still open - trac just doesn't seem to be doing anything.

[Christian Boos]

Sorry for the late answer, the ticket went unnoticed.

Could be anything… maybe e-mail notifications that are not correctly configured and the request remains stuck forever on the notify() call. This would be consistent with the behavior observed.

Try with e-mail notification disabled.

[sid]

Did temporarily disabling your email notification solve the problem?

[sid]

Closing due to lack of response for any of the last 2 comments. Please re-open if you check your email notification and that is not the issue. Thanks!

[Ben]

I re open this ticket. I have the same even if I disable email notification. I run apache 2.2 and Trac-0.11.5 Thanks

[Ben]

Ok it works when I disable email notifcation. But I need to use email notifiaction, is there a solution ?

Thanks

[Remy Blank]

Please ask for help about an InstallationIssue on the MailingList and/or the IrcChannel.