Edgewall Software
Modify ↓

Opened 18 years ago

Closed 18 years ago

#4604 closed enhancement (fixed)

Make a special email subject when the ticket name changes.

Reported by: camior@… Owned by: Emmanuel Blot
Priority: normal Milestone: 0.11
Component: notification Version: devel
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

When a ticket changes name, from oldname to newname, the email that goes out is "Re: [Project] #179: newname". It would be easier to see the connection using the common email convention of switching subjects. So it could instead be "Re: [Goldwing] #179: newname (was: oldname)".

This would be especially nice for our customer's since we change their short summary's often.

Attachments (0)

Change History (3)

comment:1 by Emmanuel Blot, 18 years ago

Component: general → ticket system
Keywords: notification added

comment:2 by Christian Boos, 18 years ago

Component: ticket system → notification
Milestone: → 0.12
Owner: changed from Jonas Borgström to Emmanuel Blot

comment:3 by Emmanuel Blot, 18 years ago

Keywords: notification removed
Milestone: 0.12 → 0.11
Resolution: → fixed
Status: new → closed
Version: → devel

Implemented in [5535]

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Emmanuel Blot.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Emmanuel Blot to the specified user.

Add Comment
E-mail address and name can be saved in the Preferences .
Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.