internal error : Authentication information not available.

[nd@…]

Trac detected an internal error:

Authentication information not available.

Python traceback

Traceback (most recent call last):
  File "/var/lib/python-support/python2.4/trac/web/cgi_frontend.py", line 130, in run
    dispatch_request(req.path_info, req, env)
  File "/var/lib/python-support/python2.4/trac/web/main.py", line 139, in dispatch_request
    dispatcher.dispatch(req)
  File "/var/lib/python-support/python2.4/trac/web/main.py", line 107, in dispatch
    resp = chosen_handler.process_request(req)
  File "/var/lib/python-support/python2.4/trac/web/auth.py", line 82, in process_request
    self._do_login(req)
  File "/var/lib/python-support/python2.4/trac/web/auth.py", line 103, in _do_login
    assert req.remote_user, 'Authentication information not available.'
AssertionError: Authentication information not available.

[Emmanuel Blot]

Search the ticket database BEFORE creating a new ticket.

[Matthew Good]

You have not configured your web server to handle authentication. See TracCgi#AddingAuthentication

Since this is a configuration issue please use the MailingList if you need more help resolving this.