Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#4239 closed enhancement (wontfix)

Ability to forward an email to Trac to create a ticket

Reported by: steven@… Owned by: Jonas Borgström
Priority: low Milestone:
Component: ticket system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Feature request: The ability to forward an email to a trac install and have it create a ticket with the email text as the description of the ticket. Any attachments (and maybe a copy of the original email w/ headers) could be added as attachments.

Categorization would be a problem - but it would still be nice to forward the email and then jump over to trac to assign, categorize, add milestones, kewords, etc.

All of this could be done manually (using cutting edge cut/paste technology!), but it would be nice to steamline the process when dealing with customer/client/user-submitted issues.

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Change History (1)

comment:1 by Emmanuel Blot, 17 years ago

Resolution: → wontfix
Status: new → closed

This kind of feature has been implemented here: ​th:wiki:EmailtoTracScript

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as closed The owner will remain Jonas Borgström.
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