Edgewall Software
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Opened 15 years ago

Closed 15 years ago

Last modified 2 months ago

#3341 closed enhancement (worksforme)

E-mail notification user setting

Reported by: anonymous Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.9.5
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

When submitting a new ticket you have to manually add an e-mail address to be notified on changes. It's would be very handy to be able to specify in the user settings that the user e-mail address should be automatically added when submitting a new ticket.

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Change History (3)

comment:1 by Christian Boos, 15 years ago

Resolution: worksforme
Status: newclosed

Err, this is somehow how it already works.

If you have specified a name and a E-mail in your settings, this information is kept in your session and will be shown in the Your email or username: field when creating a new ticket or adding a comment to a ticket.

Wasn't that the case already for 0.9.x?

in reply to:  1 comment:2 by Emmanuel Blot, 15 years ago

Replying to cboos:

Err, this is somehow how it already works.

I might be wrong, but my understanding is that this is just another request for the 'nosy' feature as initially requested in #2953, #2954 and eventually added to #1459.

comment:3 by Christian Boos, 15 years ago

Ok, re-reading the description, it's more like you said, Emmanuel.

However, there's also the always_notify_reporter server side configuration setting that makes it work the requested way.

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Change Properties
Set your email in Preferences
Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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