Can't file new ticket with IE 6

[james.moger@…]

I just upgraded from 0.8.4 to 0.9.5. Everything went smoothly except no one can create new tickets from IE6. This is a nuisance because the net admin does not install Firefox or any alternative browser on each workstation.

After you fill in the ticket info and click Submit, Trac responds with either a message saying that the ticket must have a summary or that the ticket must have a description.

I realize that there are many variants & hotfixes to contend with for IE compatability. I'll attach a screenshot of the about box for version info.

[james.moger@…]

Hmm…

Can't attach my image. Ok.

IE 6.0.2800.1106.xpsp2.050301-1526 Update versions: SP1; 3283

[Emmanuel Blot]

Are you using SSPI authentication ?

Do you experience the same issue whether you're authenticated or not (anonymous user) ?

[Christian Boos]

(as a side note, adding an attachment worked for me, using IE 6.0.2800.1106.xpsp_sp2_gdr.050301-1519 — no idea what's the differences between our 2 versions)

[james.moger@…]

Funny that you mention it. Yes, I am using SSPI authentication. As for the authenticated/anonymous issue… we have disabled all non-view anonymous access.

[Emmanuel Blot]

Replying to james.moger@transonic.com:

Funny that you mention it. Yes, I am using SSPI authentication.

Unfortunately, the SSPI+Apache+IE combination is known to have a lot of issues. Search for SSPI or NTLM in the Trac ticket DB and see for yourself.

Try disabling SSPI and using any other authentication scheme to double check that the issue comes from SSPI authentication.

[awbacker@…]

Possibly a partial fix?

I found this while searching for the same problem but phrased slightly differently. I have tried it, and I can now respond to a ticket or post a new one using Trac .10b1/IE7/Apache 2.0.55/mod_python/auth-sspi 1.0.4-b1

​http://lists.edgewall.com/archive/trac/2005-April/002594.html

It looks like you wrap a copy of the SSPI config into the <POST> section of the main area. Make a little sense, since IE is actually dropping the POST data and maybe this add some directive that makes it not behave badly. I am not sure what exactly is *required* though, but I did add the SSPIDomain directive.

<Loction "/trac/proj1">
    <Limit POST>
        sspi config
    </Limit>
</Loction>
<Location "/trac/proj1/login">
    sspi config
</Location>

Just remember, if you turn on SSPIOmitDomain, turn it on in both places. Also, if you have issues with that there is (in 10b1 at least) an option in trac.ini to igore auth username case.

• Andrew

[awbacker@…]

sorry for the summary change

[sid]

#1343 has been marked as a duplicate.

[Norbert Unterberg <nepo@…>]

We had similar troubles on some of our client machines with IE. They went away after I added

SSPIPerRequestAuth On 

to Trac's apache configuraion. This option is available since mod_auth_sspi version 1.0.4.

I do not know the reasons or implications, but after that change our IE users stopped complaining about this problem.

[Christian Boos]

If someone is still experiencing a problem with this, and the workarounds described here don't work, then please reopen.