Component owner - Redirect messages to s.o. else

[p.sartini@…]

It is possible that the person who is the owner of a component is not avaible. Vacation or s.th. else. In this case, nobody gets notified about new tickets.

It would be a nice function to allow the user to set a redirect for all his messages to someone else (in his profile?). Maybe even to redirect everything with a specific priority.

[Markus Tacker <m@…>]

Well, shouldn't this be done on your companies mailserver? What's with the other mails your employee receives?

Procmail would be your tool of choice.

[p.sartini@…]

Yes that would be possible - but not exactly what I want. Our employees are setting an auto-reply if they are not reachable .. saying when they will be back and who can be contacted if it is urgent. There is no redirect of any kind.

We are a small company and there normally is no need for complex mail operations like in big environments.

However, I see your point .. the mailserver/groupware normally has the responsibility for this kind of things.

[Emmanuel Blot]

I agree with Markus: IMHO, email forwarding is far out of Trac scope.