Opened 18 years ago
Last modified 18 years ago
#2921 closed defect
Failure sending notification — at Version 1
Reported by: | Owned by: | Jonas Borgström | |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | general | Version: | 0.9.4 |
Severity: | normal | Keywords: | |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description (last modified by )
I'm getting the following error when adding a new ticket or changing an existing one. I'm running 0.9.4 an my trac.ini [notification] section looks like:
[notification] always_notify_owner = true smtp_always_cc = xbeumala@communi.tv smtp_password = ctvdev05 smtp_enabled = true smtp_replyto = xbeumala@comuni.tv smtp_port = 25 always_notify_reporter = true always_notify_owner = true smtp_server = mail.communi.tv smtp_from = dev@communi.tv smtp_user = dev@communi.tv
Here's the error.
21:59:03 Trac[web_ui] ERROR: Failure sending notification on change to ticket #6: (-2, 'Name or service not known') Traceback (most recent call last): File "/usr/lib/python2.3/site-packages/trac/ticket/web_ui.py", line 352, in _do_save tn.notify(ticket, newticket=False, modtime=now) File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 211, in notify NotifyEmail.notify(self, ticket.id, subject) File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 108, in notify Notify.notify(self, resid) File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 45, in notify self.begin_send() File "/usr/lib/python2.3/site-packages/trac/Notify.py", line 116, in begin_send self.server = smtplib.SMTP(self.smtp_server, self.smtp_port) File "/usr/lib/python2.3/smtplib.py", line 254, in __init__ addr = socket.gethostbyname(socket.gethostname()) gaierror: (-2, 'Name or service not known')
I've been looking into another similar tickets, but doesn't seems to work for me.
Thanks a lot for your great work!
X.
Note:
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Which OS are you using ?
Can you try to run a SMTP test from a simple Python script, such as:
Do not forgot to run your test with the same user as your web server. Some Linux systems do not accept SMTP outgoing connection from the web 'user', for example…
Anyway, there's something wrong with this setup:
Your email server does not report support for authentication (AUTH), whereas you are explicitly authenticating on the server (
smtp_user
,smtp_password
). It should report something as:for example.